delivery and returns

delivery

every piece is made to order, just for you, so it takes a little longer than usual. uk delivery is £4.95 per order, however many pieces you buy. it's usually with you in about 2 weeks. you'll get an email with tracking once it's on its way.

returns

changed your mind? let us know within 14 days of your order arriving, then send it back within 14 days of telling us. pieces need to be unworn and unwashed. return postage is yours to cover. email us at kevin@uselatency.com first and we'll send you the returns address. once it's back with us, we'll refund you to your original payment method within 14 days.

because everything is made to order, we can't swap sizes. return it and order the size you need.

something wrong?

if your order arrives damaged, misprinted or faulty, email us at kevin@uselatency.com with your order number and a photo, as soon as you can. we'll replace it or refund you in full, postage included.